4 hours ago
I am done, fed up, I told them to send it back after three hours of trial and error. It's a impossible piece of shit but let me start from the beginning.
I was asked by my older neighbors if I can hook up and configure their new smart TV. They bought a HISENSE 4k 43" and the fitting wall mount. Installed a new coax cable from the TV to the sat dish on the roof. Of course it was raining and I had two moments I was about to slide off. Finally I have the cable on the dish head and I climb inside again. Soaked wet and drenched in sweat too. I too put a network cable from their router to the TV.
I turn it on and the wizzard tells me there is no internet. It wants me to force to use WLAN. After I found the hidden option "Ethernet", it told me there is no working connection. I go home and pick up my laptop because they have none and the computer is in the cellar, and old Pentium 2 the man uses to play solitaire on windows 95. Yes windows 95. I arrive back and plug in the cable and it does not give me the IP address, no DHCP. I tried every stupid setting from 192.168.0 / 1 / 2 / 3 / 10 and then I gave up and called their son. I finally get my computer onto their router and now I know the IP range, Gate and DNS settings. Internet works. It's a 10 Mbit connection.
The TV by now went back to the first step, I had to do it all agian. I again select Ethernet and it tells me there is no cable plugged. I skip the setting. It tells me there is no sat connected, I do the scan anyway and it finds about 600 channels. Then it asks me if I want to have HD+ for 6 months free, no follow up subscription. I ask them if they want that and they say yes. Activated. Now it wants a software update (1GB) and I allow it. It wants a reboot and I am back at step 1 of the wizzard that is now a bit different but same same. I go through it, it WANTS A SECOND UPDATE, ANOTHER 1GB of downloading and waiting.
Again, the wizzard starts from step 1. This time, it tells me to get a CI+ card to have HD+. The 6 month offer is gone. Not available. Just gone. I think, okay then they watch in SD quality like before. I try the first channel and it's HD and running (run by the government). I zapp up and only get black screens for every other HD channel telling me to inser CI+ card into the slot. There is no CI+ adapter, not anywhere in the package. I go online and find out the adapter has to be ordered separate, as well as the HD+ card that costs 80€ for a year. Well for sure I can sort away all HD channels that do not work and replace them with the lower quality channels and spent over half hour to sort it to their likings, scrolling manual up and down over 600 channels to put down about 20 channels in the order they like. I save.... and now it wants me to adjust privacy settings.
They give me the option to opt out but what that really means I can not progress to the next page when I click that, nothing happens. I opt in for about three more of these panels and now I want to turn on Netflix to try if the "TV" button always takes them back to the TV channel. Surprise, it does shit. After I found out the three clicks to make to just watch normal TV, I see the channels are reset to their old order. I go to the internet and see what I did wrong and the company that makes them, tells me there is no manual online, I have to use the E-Manual on the TV. It literally has a page that can be found by google with the model number but then you just get a generic page like AI generated and says fuck off and go to your e-manual.
I do that and photograph every setting because you can not switch between the manual. I set up the TV like for the forth time and now I have the channels put into "Favorites". So good so far. But how to get to the favorites? You have to make another two additionals button clicks and navigate around in the TV. More privacy popups I agree to. I am finally in the favorite list and it just stupid sorts it from A-Z. Can not be sorted.
We all are fed up at this time by long but I thought let's try zapping through them, to check if they all work. The quality was terrible, every person looked like they have cancer because they have pure white skin and black eye rings, the quality is that bad. They do not like it and say they send it back. I unmount the TV again from the wall, put all together and now this piece of shit is being picked up tomorrow.
THEY JUST WANTED TO WATCH FUCKING TV.
I was asked by my older neighbors if I can hook up and configure their new smart TV. They bought a HISENSE 4k 43" and the fitting wall mount. Installed a new coax cable from the TV to the sat dish on the roof. Of course it was raining and I had two moments I was about to slide off. Finally I have the cable on the dish head and I climb inside again. Soaked wet and drenched in sweat too. I too put a network cable from their router to the TV.
I turn it on and the wizzard tells me there is no internet. It wants me to force to use WLAN. After I found the hidden option "Ethernet", it told me there is no working connection. I go home and pick up my laptop because they have none and the computer is in the cellar, and old Pentium 2 the man uses to play solitaire on windows 95. Yes windows 95. I arrive back and plug in the cable and it does not give me the IP address, no DHCP. I tried every stupid setting from 192.168.0 / 1 / 2 / 3 / 10 and then I gave up and called their son. I finally get my computer onto their router and now I know the IP range, Gate and DNS settings. Internet works. It's a 10 Mbit connection.
The TV by now went back to the first step, I had to do it all agian. I again select Ethernet and it tells me there is no cable plugged. I skip the setting. It tells me there is no sat connected, I do the scan anyway and it finds about 600 channels. Then it asks me if I want to have HD+ for 6 months free, no follow up subscription. I ask them if they want that and they say yes. Activated. Now it wants a software update (1GB) and I allow it. It wants a reboot and I am back at step 1 of the wizzard that is now a bit different but same same. I go through it, it WANTS A SECOND UPDATE, ANOTHER 1GB of downloading and waiting.
Again, the wizzard starts from step 1. This time, it tells me to get a CI+ card to have HD+. The 6 month offer is gone. Not available. Just gone. I think, okay then they watch in SD quality like before. I try the first channel and it's HD and running (run by the government). I zapp up and only get black screens for every other HD channel telling me to inser CI+ card into the slot. There is no CI+ adapter, not anywhere in the package. I go online and find out the adapter has to be ordered separate, as well as the HD+ card that costs 80€ for a year. Well for sure I can sort away all HD channels that do not work and replace them with the lower quality channels and spent over half hour to sort it to their likings, scrolling manual up and down over 600 channels to put down about 20 channels in the order they like. I save.... and now it wants me to adjust privacy settings.
They give me the option to opt out but what that really means I can not progress to the next page when I click that, nothing happens. I opt in for about three more of these panels and now I want to turn on Netflix to try if the "TV" button always takes them back to the TV channel. Surprise, it does shit. After I found out the three clicks to make to just watch normal TV, I see the channels are reset to their old order. I go to the internet and see what I did wrong and the company that makes them, tells me there is no manual online, I have to use the E-Manual on the TV. It literally has a page that can be found by google with the model number but then you just get a generic page like AI generated and says fuck off and go to your e-manual.
I do that and photograph every setting because you can not switch between the manual. I set up the TV like for the forth time and now I have the channels put into "Favorites". So good so far. But how to get to the favorites? You have to make another two additionals button clicks and navigate around in the TV. More privacy popups I agree to. I am finally in the favorite list and it just stupid sorts it from A-Z. Can not be sorted.
We all are fed up at this time by long but I thought let's try zapping through them, to check if they all work. The quality was terrible, every person looked like they have cancer because they have pure white skin and black eye rings, the quality is that bad. They do not like it and say they send it back. I unmount the TV again from the wall, put all together and now this piece of shit is being picked up tomorrow.
THEY JUST WANTED TO WATCH FUCKING TV.